Ph8 — Privacy Policy

Introduction

Ph8 is a trusted online gaming platform for users in Bangladesh and South Asia. We believe every user's personal information should be kept completely safe and confidential. This Privacy Policy explains what data ph8 collects, why we collect it, and how it is used and protected.

Our Privacy Policy is built in accordance with international data protection standards, in particular the principles of GDPR. Please read this policy carefully before opening an account with ph8. If anything is unclear or you have questions, our support team is always ready to help.

What information do we collect?

Ph8 collects two types of information — what you provide directly, and what is gathered automatically during your use of the platform. See the full breakdown below:

Information Provided Directly

• Full name and date of birth (for identity verification)
• Mobile number and email address (for communication and verification)
• Address and nationality (to ensure legal compliance)
• ID document details (collected during KYC verification)
• Payment method details (for processing transactions)

Automatically Collected Information

• IP address & device information
• Browser type and operating system
• Session time and gaming activity logs
• Cookies & local storage data
• Referral source and navigation patterns

Use of Data

Ph8 uses your information only for specific, legitimate purposes. We never expand how we use your data without your consent. Below is a clear breakdown of how and why we use your information:

Primary Use

• To create and manage your account
• To verify identity and confirm age (18+ policy)
• To process deposits and withdrawals
• To personalize your gaming experience
• To send relevant bonuses and offers

Legal & security purposes

• To comply with Anti-Money Laundering (AML) policy
• To detect fraud and suspicious activity
• To provide information upon request from legal authorities
• To operate responsible gaming programs
• To ensure platform security and stability

Data Storage & Transfer

Your information is stored securely on internationally certified servers. ph8 uses ISO 27001-certified data centers with 24/7 active security monitoring.

Data Storage Policy

• All personal data is stored with AES-256 encryption.
• Backups are performed regularly and stored in a separate secure location.
• When data needs to be destroyed, it is deleted securely and permanently.
• Unnecessary data is automatically deleted after a set retention period.

International transfers

In some cases, your information may need to be transferred to another country for processing. In such cases, ph8 ensures that the destination country has adequate data protection measures in place and that the transfer is carried out in line with international standards.

Data Sharing & Third Parties

Ph8 never sells your personal information. However, in certain situations we may need to share limited data with our trusted partners:

When Data Is Shared

• Payment providers: The minimum information required to process a transaction.
• Identity verification services: To complete the KYC process.
• Legal authorities: Under a court order or a valid request from a regulatory body.
• Technology service providers: Contracted partners who support platform operations.

When Data Is Not Shared

• To advertisers or marketing companies
• To other gaming platforms
• To any third party without your consent

Cookies Policy

Ph8 uses cookies to keep the website and app running smoothly and to improve your experience. Cookies are small text files stored on your device.

Cookie types

• Essential cookies: For login sessions and security — these cannot be disabled.
• Functional cookies: To remember your preferences and settings.
• Analytics cookies: To improve site performance.
• Marketing cookies: To show relevant ads (you can turn this off).

You can manage cookies at any time through your browser settings. However, disabling essential cookies may cause some ph8 features to stop working properly.

Your rights

As a ph8 user, you have the following rights over your personal information:

To exercise any of these rights, please contact our support team. ph8 will endeavor to respond to your request within 30 days.

Child Protection

Ph8 strictly prohibits account registration by anyone under 18. We do not knowingly collect personal information from minors.

If we become aware that personal data has been inadvertently collected from a minor, we will immediately delete that data and close the associated account. We urge parents and guardians to use parental controls on their children's devices and keep login credentials secure.

Security Measures

To keep your data secure, ph8 applies industry-leading technical and organizational security measures. Our security framework is regularly tested and updated by independent third-party security experts.

Technical Security

• 256-bit SSL/TLS encryption — across all data transmissions
• AES-256 encryption — at the database level
• Two-factor authentication (2FA) support
• Firewall and DDoS protection systems
• Regular security audits and penetration testing

What you should do

• Use a strong password — at least 8 characters, including numbers and special symbols.
• Never share your login credentials with anyone.
• Always end your session after logging in from an unfamiliar device.
• If you notice any suspicious activity, please notify us immediately.

Policy Updates

Ph8 may update this Privacy Policy from time to time. If significant changes are made, you will be notified via your registered email and through an in-platform announcement.

Continued use of ph8 after any changes takes effect constitutes acceptance of the updated policy. We recommend reviewing this page regularly.

Get in Touch

For any questions or concerns about our Privacy Policy, please contact our data protection team: